FAQ – Ski Sport Retail

Frequently Asked Questions

If you can't find the answer to your question within our frequently asked questions then please feel free to contact us or send us a message.

Ski & Sport Retail

How can we help?

Is your shop open to visitors?

Yes, all customers are welcome to visit our store anytime. Please refer to our contact us page for shop opening times.

Do you need an appointment to come to your shop?

No, all customers are welcome to visit our store anytime without an appointment. The only thing that you would need to book with us is a custom boot fitting.

Are all the items listed on the website in-store as well?

Yes, all the items listed on our website are stocked in-store.

Do you have a returns policy?

Yes, please refer to our website information for the returns policy.

Do you ship worldwide?

No, we do not currently ship outside of the UK however that will change in the near future.

For any further questions regarding worldwide shipping, please contact us by email or by telephone.

Is your stock up to date?

Yes, all of our online stock is updated daily to coincide with our local store.